Cloud-Based for Confidence

Built on Amazon Connect and customized for healthcare organizations, Agent Connect leverages industry-leading technology and reliability to ensure calls are never dropped or missed.

AGENT CONNECT

A True Contact Center Solution

Improve visibility on missed opportunities. Agent Navigator introduces workflow updates to physician preferences and availability as soon as changes are made, making it easier to schedule appointments.

AGENT CONNECT

Prioritize Documentation

Keep track of information. Agent Connect automatically documents and encrypts all call recordings, texts, and online chats for traceability and quality assurance.

AGENT CONNECT

Built on Amazon Connect

PatientSync’s platform is built on Amazon Connect, customized & extended for healthcare using our proprietary technology.

AGENT CONNECT

Reliable and Secure

Field all telephone calls, web chats, text messaging. Agent Connect hosts everything in the cloud, so it’s accessible from anywhere, by anyone. Patient centered care has never been so easy.

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