“With PatientSync, our contact center can call patients to schedule follow-ups before they’re even home from their appointments—consultation on Monday, MRI on Tuesday, with same-day follow-up with the right physician. Patients are blown away by how smooth the process can be.”

“We have grown tremendously since partnering with PatientSync, and our ability to schedule and communicate with our patients has been incredibly consistent throughout that growth. We plan to continue expansion and rely on PatientSync to empower us to continue adding new locations that can seamlessly integrate into our existing patient access center.”

“As NYCBS grows, we remain committed to our patient experience. PatientSync’s single data source for physician and practice protocols enable our patient contact center to quickly scale while maintaining the quality of service our patients deserve.”

“PatientSync enables our patient scheduling team to provide a personalized experience for each caller using real-time access to our sophisticated scheduling protocols to quickly match patients with the right specialist for their injury.”